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Terms & Condition

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Terms & condition of service :

1. Introduction

Welcome to Riches Run, a software platform for property management, operated under ZAK Digital FZE, a trade-licensed entity in the UAE. By accessing or using Riches Run, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you do not agree, you may not access or use the platform.

2. Definitions

  • “Platform”: Refers to Riches Run, including its website, mobile applications, and associated software.
  • “User”: Refers to property owners, property managers, tenants, and maintainers using the platform.
  • “Services”: Refers to the features provided by Riches Run, such as property management tools, rent collection, bill management, and communication services.
  • “Subscription”: The recurring payment plan chosen by users to access Riches Run services.
  • “ZAK Digital FZE”: The legal entity operating Riches Run under a trade license in the UAE.

3. Services Provided

Riches Run offers software solutions for property management, including:

  • Dashboard Access: Manage properties, track occupancy, and view rent payment statuses.
  • Online Rent Collection: Process payments securely via third-party providers, including Stripe.
  • Automated Reminders: Notifications for rent due dates and other property-related updates.
  • Tenant Features: Bill viewing and online payment capabilities.

Riches Run does not act as a broker, real estate agent, or financial institution and is not responsible for disputes between users.

4. Account Registration and Use

  • Users must provide accurate and complete registration details.
  • Accounts are personal and non-transferable.
  • Users are responsible for maintaining the confidentiality of login credentials.

5. Subscription Terms

  • Recurring Payments: Subscriptions are billed on a recurring basis (e.g., monthly or annually) as per the user’s selected plan.
  • Payment Authorization: By subscribing, users authorize ZAK Digital FZE and its payment processor (Stripe) to charge the subscription fee to their provided payment method.
  • Automatic Renewal: Subscriptions automatically renew unless canceled at least 1 day before the next billing cycle.
  • Cancellation: Users can cancel their subscription at any time through the platform settings. No refunds will be issued for the current billing period upon cancellation.
  • Failed Payments: If a subscription payment fails, users will be notified, and access to services may be restricted until payment is successfully processed.

6. Payments and Fees

  • All payments are processed securely via Stripe. By using Riches Run, users agree to comply with Stripe’s Terms of Service, available here.
  • Users are responsible for any applicable payment gateway fees, taxes, or other charges.
  • ZAK Digital FZE does not store sensitive payment information such as credit card details.

7. User Obligations

  • Use the platform only for lawful purposes and in compliance with all applicable laws and regulations.
  • Do not misuse or attempt to disrupt the platform, including unauthorized access, reverse engineering, or introducing harmful code.

8. Intellectual Property

All content, software, and designs on Riches Run are the intellectual property of ZAK Digital FZE. Users are prohibited from copying, modifying, or distributing platform content without prior written consent.

9. Termination of Services

  • ZAK Digital FZE reserves the right to suspend or terminate user accounts for violations of these terms or fraudulent activities.
  • Users may terminate their accounts by contacting customer support. Termination does not entitle users to a refund for unused portions of a subscription period.

10. Limitation of Liability

  • Riches Run is a software platform and is not responsible for disputes, damages, or financial losses resulting from transactions between users.
  • ZAK Digital FZE is not liable for service interruptions caused by technical issues, third-party providers, or events beyond its control.

11. Governing Law

These Terms and Conditions are governed by the laws of the United Arab Emirates. Disputes will be resolved in accordance with UAE laws.

12. Amendments to Terms

ZAK Digital FZE may modify these Terms and Conditions at any time. Users will be notified of significant changes via email or through the platform. Continued use of the platform after updates constitutes acceptance of the revised terms.